neelakolkar2001@gmail.com

Email copied!

valorant 404 Error Page

Leveling up error pages with a Valorant twist—where creativity meets functionality. 🎮

About

Valorant, developed by Riot Games, is a popular tactical shooter known for its strategic gameplay, unique Agents, and bold, high-tech aesthetic. Its vibrant visuals and intense action have earned it a dedicated global fanbase.
This project reimagines Valorant’s 404 error page, transforming a typical web frustration into an engaging, brand-aligned experience. By blending Valorant’s visuals with playful messaging, the design turns even a “dead-end” into a memorable, immersive moment for players.

ROLE

Web UX Designer

TIMELINE

2022

LOCATION

Mumbai, India (Remote)

20%

Potential in-game
retention

Challenge
& Goal

Error pages are often neglected but represent an opportunity to enhance user experience and reinforce brand identity. Valorant’s audience, primarily gamers, expects high-energy visuals and a seamless digital experience.
Generic error pages break immersion and frustrate users, leading to disengagement.

Goal: To design an engaging, branded 404 page that not only entertains but also provides functional navigation, turning a potential frustration point into an enjoyable interaction.

Research

Competitive Analysis
To ensure the Valorant 404 error page would stand out while providing the best user experience, I conducted a competitive analysis of error pages from other popular games, including Overwatch, Apex Legends, and CS:GO. This helped identify common trends and successful design elements that kept users engaged in frustrating moments:

  • Humor & Theming: Games like Overwatch and Apex Legends often used humor and in-game elements to make their error pages feel part of the world, enhancing player immersion.

  • Clear CTAs: Successful error pages featured intuitive call-to-actions (CTAs) that guided users back to meaningful areas, like the homepage or player stats.

  • Visual Cohesion: The best error pages were visually consistent with the game’s brand, maintaining their color schemes, typography, and overall aesthetics. This consistency helped preserve immersion, ensuring the error page didn’t feel out of place.

User Persona
Valorant’s players are competitive, tech-savvy, and highly engaged with the game’s dynamic universe. They are accustomed to quick, immersive experiences and prefer clean, intuitive interfaces. Understanding this, I aimed to design an error page that not only solved the functional problem of redirecting users but also matched the fast-paced, vibrant atmosphere of Valorant. The tone of the message was key to ensuring that the error page wasn’t seen as a disruption but as an extension of the Valorant experience.

Brand Research
To stay aligned with Valorant’s visual identity, I studied its brand elements—particularly its color palette, typography, and iconography. Valorant’s bold use of sharp lines, modern fonts, and high-contrast colors was crucial to maintaining consistency with the in-game experience. By integrating these elements into the 404 page design, I ensured it felt familiar and native to the game, rather than a generic web error.

By combining these insights, I developed a design that reflected Valorant’s playful yet competitive spirit, ensuring that the error page became part of the broader gaming experience rather than an isolated, frustrating element.

Mapping the User Journey:

  1. Landing on 404 Page:

    • User encounters the error with a playful design and humorous messaging.

  2. Engagement:

    • The visual and message create a positive emotional response, minimizing frustration.

  3. Navigation:

    • Clear, visible CTAs are provided for easy redirection back to key pages.

  4. Action:

    • User clicks on the CTA and is redirected to a relevant page.

  5. Emotional Outcome:

    • The user leaves with a smile, ready to continue their Valorant experience.

Ideation

  • Error Message:

    • The 404 page features a playful, direct error message: “Oops, looks like you've missed the mark!”

    • This message avoids the usual dry “404 error” language or complex lore, instead focusing on Valorant's core theme of precision and accuracy, making it feel more like a lighthearted in-game situation rather than a frustrating technical error. The tone matches the game’s playful but competitive environment, maintaining a fun, engaging experience for the user.

  • Hero Illustration:

    • The central visual element is a Valorant Agent who appears humorously confused or lost in an empty map. The Agent’s expression and body language convey a sense of being "off course," but it’s more comedic than serious.

    • The Agent is not tied to any complex lore or storyline; instead, the illustration embodies the frustration of an error without over-explaining or detracting from the user’s experience.

    • This quirky, humorous illustration ties directly to Valorant’s visual identity, keeping the user engaged while maintaining the game’s bold and dynamic aesthetics.

  • Call-to-Actions (CTAs):

    • Primary CTA: “Return to Home” — This button is prominent and directly leads the user back to the homepage. It is placed in a way that makes it the most accessible option, ensuring users can quickly regain their bearings.

    • Secondary CTA: “Back to Matches” — A second, clearly visible button that offers the option to return to active gameplay or check match history. This secondary CTA ensures users have an alternative option if they’re more focused on getting back to their game rather than exploring the homepage.

    • Both CTAs are bold, with glitchy effects that interact with the user on hover, enhancing the dynamic and playful nature of the page.

  • Visual Style:

    • The overall design is bold and glitchy, embodying the energetic and high-tech aesthetic of Valorant. The glitch effects are intentional, enhancing the feeling of being in an “error zone” while tying the design to the game’s futuristic, tech-driven world.

    • Sharp edges, contrasting colors, and vivid animations keep the page visually engaging without it feeling static or overly minimal. The glitching elements on the page could also visually imply that the user has “missed” something, adding a deeper layer of interaction.

    • The layout is clean but not minimal — the focus is on creating an immersive error experience that doesn’t overwhelm the user with too many elements. The error message and CTAs are the main focal points, with animations and micro-interactions drawing attention to them without distracting from the core message.

  • User Interaction:

    • The design incorporates subtle interactive elements that elevate the experience. For example, the glitch effects could animate when users hover over the buttons, adding a fun layer of engagement. These micro-interactions would be in line with Valorant’s gameplay, where small, sharp moments of action are a key part of the user experience.

    • The page is also responsive, ensuring that on smaller screens, the design remains bold and accessible, with the same glitch effects and CTA prominence adapting to mobile or tablet views.

Information Architecture

Wireframing

Color Styles

TypeFaces

Prototyping & Testing

In this phase, I transformed the conceptual 404 page design into an interactive and functional prototype. The goal was to simulate how users would interact with the error page, ensuring the flow is intuitive and engaging.

  • High-Fidelity Wireframes/Mockups:
    I created mockups of the 404 page, ensuring the error message, hero illustration, and call-to-action buttons were placed strategically. The page is designed to be bold and glitchy, maintaining the Valorant theme. This ensures users immediately know they’re on an error page but still engage with the brand’s style.

  • Interactive Prototypes:
    I built the interactive prototype using Figma, ensuring that users could click on the primary CTA (Return to Home) and secondary CTA (Back to Matches), along with hover effects on the buttons to mimic the glitch animation. The prototype was tested on various devices to ensure responsiveness.

I tested the prototype with Valorant players to ensure the tone and design matched the audience's expectations. I observed how users interacted with the page and whether they quickly identified the error message and CTAs.

Prototype 1

Prototype 2

Outcome

The final Valorant 404 Error Page was designed to provide a fun, engaging, and immersive experience for users who encounter an error while browsing the Valorant website. By combining bold, glitchy visuals with interactive elements, the page successfully captures the essence of the Valorant universe while providing a seamless navigation experience.

The project achieved the following:

  1. Dynamic Hero Illustration: The page features a Valorant Agent in a humorous, off-course pose, creating an immersive, relatable experience while staying true to the game’s energetic aesthetic.

  2. Intuitive CTAs: The two main call-to-actions, “Return to Home” and “Back to Matches”, were clearly positioned to guide users back to their main goals (home or matches). They were designed with bold visuals and glitch effects, making them interactive and responsive.

  3. Visually Consistent Design: The glitchy animations, sharp edges, and vibrant colors captured the bold and energetic visual style of Valorant. The design was optimized for responsiveness across devices, ensuring accessibility on mobile, tablet, and desktop views.

  4. User Engagement: Feedback from user testing showed that the design was intuitive, and the glitch effects were fun without being distracting. Users understood the error message quickly and appreciated the clear navigation options provided by the CTAs.

Results . Photos . Archives

Summary

The Valorant 404 Error Page project aimed to create a dynamic, user-friendly page that not only communicated the error effectively but also enhanced the user experience with interactive, game-themed design elements. The page was designed with bold visuals, incorporating glitch effects and Valorant-style illustrations to make an error page feel like an extension of the game's aesthetic rather than a frustrating obstacle.

Through careful prototyping, user testing, and refinements, the final design maintained a balance between functionality and engagement, offering users a seamless and entertaining experience. The CTAs ensured users could quickly return to their intended path, while the visual design kept them immersed in the world of Valorant.

This project was a successful demonstration of how error pages can be leveraged to reinforce brand identity, create a positive user experience, and encourage users to return to their intended navigation path with ease and enjoyment.

Valorant 404 page

Valorant 404 error page

Valorant 404 error page

Leveling up error pages with a Valorant twist—where creativity meets functionality. 🎮

Leveling up error pages with a Valorant twist—where creativity meets functionality. 🎮

About

Valorant, developed by Riot Games, is a popular tactical shooter known for its strategic gameplay, unique Agents, and bold, high-tech aesthetic. Its vibrant visuals and intense action have earned it a dedicated global fanbase.
This project reimagines Valorant’s 404 error page, transforming a typical web frustration into an engaging, brand-aligned experience. By blending Valorant’s visuals with playful messaging, the design turns even a “dead-end” into a memorable, immersive moment for players.

ROLE

Web UX Designer

TIMELINE

2022

LOCATION

Mumbai, India (Remote)

20%

Potential in-game
retention

Challenge & Goal

Error pages are often neglected but represent an opportunity to enhance user experience and reinforce brand identity. Valorant’s audience, primarily gamers, expects high-energy visuals and a seamless digital experience.
Generic error pages break immersion and frustrate users, leading to disengagement.

Goal: To design an engaging, branded 404 page that not only entertains but also provides functional navigation, turning a potential frustration point into an enjoyable interaction.

Research

Conducted interviews and surveys with parents, school staff, and students to understand their daily challenges, motivations, and expectations.

  • Analyzed user behavior, needs, and pain points to identify patterns and segment the audience into meaningful groups.

  • Developed detailed personas representing key user types, including their goals, frustrations, and decision-making factors.

  • Included contextual information such as schedules, carpooling habits, and safety concerns to create realistic and actionable personas.

  • Used personas to guide design decisions, ensuring solutions were user-centered and aligned with real-world needs.

Competitive Analysis
To ensure the Valorant 404 error page would stand out while providing the best user experience, I conducted a competitive analysis of error pages from other popular games, including Overwatch, Apex Legends, and CS:GO. This helped identify common trends and successful design elements that kept users engaged in frustrating moments:

  • Humor & Theming: Games like Overwatch and Apex Legends often used humor and in-game elements to make their error pages feel part of the world, enhancing player immersion.

  • Clear CTAs: Successful error pages featured intuitive call-to-actions (CTAs) that guided users back to meaningful areas, like the homepage or player stats.

  • Visual Cohesion: The best error pages were visually consistent with the game’s brand, maintaining their color schemes, typography, and overall aesthetics. This consistency helped preserve immersion, ensuring the error page didn’t feel out of place.

User Persona
Valorant’s players are competitive, tech-savvy, and highly engaged with the game’s dynamic universe. They are accustomed to quick, immersive experiences and prefer clean, intuitive interfaces. Understanding this, I aimed to design an error page that not only solved the functional problem of redirecting users but also matched the fast-paced, vibrant atmosphere of Valorant. The tone of the message was key to ensuring that the error page wasn’t seen as a disruption but as an extension of the Valorant experience.

Brand Research
To stay aligned with Valorant’s visual identity, I studied its brand elements—particularly its color palette, typography, and iconography. Valorant’s bold use of sharp lines, modern fonts, and high-contrast colors was crucial to maintaining consistency with the in-game experience. By integrating these elements into the 404 page design, I ensured it felt familiar and native to the game, rather than a generic web error.

By combining these insights, I developed a design that reflected Valorant’s playful yet competitive spirit, ensuring that the error page became part of the broader gaming experience rather than an isolated, frustrating element.

Mapping the User Journey:

  1. Landing on 404 Page:

    • User encounters the error with a playful design and humorous messaging.

  2. Engagement:

    • The visual and message create a positive emotional response, minimizing frustration.

  3. Navigation:

    • Clear, visible CTAs are provided for easy redirection back to key pages.

  4. Action:

    • User clicks on the CTA and is redirected to a relevant page.

  5. Emotional Outcome:

    • The user leaves with a smile, ready to continue their Valorant experience.

Competitive Analysis
To ensure the Valorant 404 error page would stand out while providing the best user experience, I conducted a competitive analysis of error pages from other popular games, including Overwatch, Apex Legends, and CS:GO. This helped identify common trends and successful design elements that kept users engaged in frustrating moments:

  • Humor & Theming: Games like Overwatch and Apex Legends often used humor and in-game elements to make their error pages feel part of the world, enhancing player immersion.

  • Clear CTAs: Successful error pages featured intuitive call-to-actions (CTAs) that guided users back to meaningful areas, like the homepage or player stats.

  • Visual Cohesion: The best error pages were visually consistent with the game’s brand, maintaining their color schemes, typography, and overall aesthetics. This consistency helped preserve immersion, ensuring the error page didn’t feel out of place.

User Persona
Valorant’s players are competitive, tech-savvy, and highly engaged with the game’s dynamic universe. They are accustomed to quick, immersive experiences and prefer clean, intuitive interfaces. Understanding this, I aimed to design an error page that not only solved the functional problem of redirecting users but also matched the fast-paced, vibrant atmosphere of Valorant. The tone of the message was key to ensuring that the error page wasn’t seen as a disruption but as an extension of the Valorant experience.

Brand Research
To stay aligned with Valorant’s visual identity, I studied its brand elements—particularly its color palette, typography, and iconography. Valorant’s bold use of sharp lines, modern fonts, and high-contrast colors was crucial to maintaining consistency with the in-game experience. By integrating these elements into the 404 page design, I ensured it felt familiar and native to the game, rather than a generic web error.

By combining these insights, I developed a design that reflected Valorant’s playful yet competitive spirit, ensuring that the error page became part of the broader gaming experience rather than an isolated, frustrating element.

Mapping the User Journey:

  1. Landing on 404 Page:

    • User encounters the error with a playful design and humorous messaging.

  2. Engagement:

    • The visual and message create a positive emotional response, minimizing frustration.

  3. Navigation:

    • Clear, visible CTAs are provided for easy redirection back to key pages.

  4. Action:

    • User clicks on the CTA and is redirected to a relevant page.

  5. Emotional Outcome:

    • The user leaves with a smile, ready to continue their Valorant experience.

Process

  1. Ideation and Concept Development

    • Based on user insights, brainstormed and explored several design directions to solve the pain points around scheduling, safety, and usability.

    • Developed user flows and wireframes to define the app’s structure and key features.

    • Prioritized features like real-time updates, carpool scheduling, and user trust mechanisms to align with user needs and business goals.

  2. Prototyping and Testing

    • Created interactive prototypes to visualize key features and flows, ensuring ease of navigation and accessibility.

    • Conducted usability tests with parents and stakeholders to gather feedback and iterate on designs.

    • Refined designs based on testing feedback, focusing on enhancing the user experience for both parents and kids.

  3. Visual Design and Branding

    • Developed high-fidelity mockups, incorporating the brand identity system (logo, color palette, typography) to ensure visual consistency across web and mobile platforms.

    • Focused on creating a user-friendly interface with clear, simple, and modern aesthetics to enhance usability and trust.

    • Integrated visual elements that aligned with the company’s mission of safety, reliability, and connection.

  4. Collaboration and Development

    • Collaborated closely with the development team to ensure designs were technically feasible and implemented accurately.

    • Provided detailed design specifications and maintained a constant feedback loop to ensure alignment throughout the development process.

  5. Launch and Continuous Improvement

    • Assisted in launching the web and mobile apps, closely monitoring user engagement and feedback post-launch.

    • Analyzed usage data and iterated on features to improve the overall user experience and retention, including enhancing the scheduling system and adding more personalization options for parents.

Information Architecture

Wireframing

High-Fidelity Wireframe

Prototype

Prototyping & Testing

In this phase, I transformed the conceptual 404 page design into an interactive and functional prototype. The goal was to simulate how users would interact with the error page, ensuring the flow is intuitive and engaging.

  • High-Fidelity Wireframes/Mockups:
    I created mockups of the 404 page, ensuring the error message, hero illustration, and call-to-action buttons were placed strategically. The page is designed to be bold and glitchy, maintaining the Valorant theme. This ensures users immediately know they’re on an error page but still engage with the brand’s style.

  • Interactive Prototypes:
    I built the interactive prototype using Figma, ensuring that users could click on the primary CTA (Return to Home) and secondary CTA (Back to Matches), along with hover effects on the buttons to mimic the glitch animation. The prototype was tested on various devices to ensure responsiveness.

I tested the prototype with Valorant players to ensure the tone and design matched the audience's expectations. I observed how users interacted with the page and whether they quickly identified the error message and CTAs.

Prototype 1

Prototype 2

Ideation

  • Error Message:

    • The 404 page features a playful, direct error message: “Oops, looks like you've missed the mark!”

    • This message avoids the usual dry “404 error” language or complex lore, instead focusing on Valorant's core theme of precision and accuracy, making it feel more like a lighthearted in-game situation rather than a frustrating technical error. The tone matches the game’s playful but competitive environment, maintaining a fun, engaging experience for the user.

  • Hero Illustration:

    • The central visual element is a Valorant Agent who appears humorously confused or lost in an empty map. The Agent’s expression and body language convey a sense of being "off course," but it’s more comedic than serious.

    • The Agent is not tied to any complex lore or storyline; instead, the illustration embodies the frustration of an error without over-explaining or detracting from the user’s experience.

    • This quirky, humorous illustration ties directly to Valorant’s visual identity, keeping the user engaged while maintaining the game’s bold and dynamic aesthetics.

  • Call-to-Actions (CTAs):

    • Primary CTA: “Return to Home” — This button is prominent and directly leads the user back to the homepage. It is placed in a way that makes it the most accessible option, ensuring users can quickly regain their bearings.

    • Secondary CTA: “Back to Matches” — A second, clearly visible button that offers the option to return to active gameplay or check match history. This secondary CTA ensures users have an alternative option if they’re more focused on getting back to their game rather than exploring the homepage.

    • Both CTAs are bold, with glitchy effects that interact with the user on hover, enhancing the dynamic and playful nature of the page.

  • Visual Style:

    • The overall design is bold and glitchy, embodying the energetic and high-tech aesthetic of Valorant. The glitch effects are intentional, enhancing the feeling of being in an “error zone” while tying the design to the game’s futuristic, tech-driven world.

    • Sharp edges, contrasting colors, and vivid animations keep the page visually engaging without it feeling static or overly minimal. The glitching elements on the page could also visually imply that the user has “missed” something, adding a deeper layer of interaction.

    • The layout is clean but not minimal — the focus is on creating an immersive error experience that doesn’t overwhelm the user with too many elements. The error message and CTAs are the main focal points, with animations and micro-interactions drawing attention to them without distracting from the core message.

  • User Interaction:

    • The design incorporates subtle interactive elements that elevate the experience. For example, the glitch effects could animate when users hover over the buttons, adding a fun layer of engagement. These micro-interactions would be in line with Valorant’s gameplay, where small, sharp moments of action are a key part of the user experience.

    • The page is also responsive, ensuring that on smaller screens, the design remains bold and accessible, with the same glitch effects and CTA prominence adapting to mobile or tablet views.

Information Architecture

Wireframing

Color Styles

TypeFaces

Outcome

  • Website & Social Media Redesign: Transformed the company’s website and social platforms, creating a cohesive and modern digital identity that boosted user engagement by 71%.

  • Brand Identity System: Designed a unique logo and a complete brand identity system, including colors and typography, to enhance brand recognition and market positioning.

  • Web Application: Spearheaded the end-to-end design and development of a web application, delivering intuitive interfaces and seamless user experiences that improved user satisfaction and adoption.

  • Mobile App Enhancements: Led a cross-functional team of designers and developers to address design challenges in the mobile carpool app, delivering innovative solutions that enhanced usability and retention.

Outcome

The final Valorant 404 Error Page was designed to provide a fun, engaging, and immersive experience for users who encounter an error while browsing the Valorant website. By combining bold, glitchy visuals with interactive elements, the page successfully captures the essence of the Valorant universe while providing a seamless navigation experience.

The project achieved the following:

  1. Dynamic Hero Illustration: The page features a Valorant Agent in a humorous, off-course pose, creating an immersive, relatable experience while staying true to the game’s energetic aesthetic.

  2. Intuitive CTAs: The two main call-to-actions, “Return to Home” and “Back to Matches”, were clearly positioned to guide users back to their main goals (home or matches). They were designed with bold visuals and glitch effects, making them interactive and responsive.

  3. Visually Consistent Design: The glitchy animations, sharp edges, and vibrant colors captured the bold and energetic visual style of Valorant. The design was optimized for responsiveness across devices, ensuring accessibility on mobile, tablet, and desktop views.

  4. User Engagement: Feedback from user testing showed that the design was intuitive, and the glitch effects were fun without being distracting. Users understood the error message quickly and appreciated the clear navigation options provided by the CTAs.

Results . Photos . Archives

Summary

The Valorant 404 Error Page project aimed to create a dynamic, user-friendly page that not only communicated the error effectively but also enhanced the user experience with interactive, game-themed design elements. The page was designed with bold visuals, incorporating glitch effects and Valorant-style illustrations to make an error page feel like an extension of the game's aesthetic rather than a frustrating obstacle.

Through careful prototyping, user testing, and refinements, the final design maintained a balance between functionality and engagement, offering users a seamless and entertaining experience. The CTAs ensured users could quickly return to their intended path, while the visual design kept them immersed in the world of Valorant.

This project was a successful demonstration of how error pages can be leveraged to reinforce brand identity, create a positive user experience, and encourage users to return to their intended navigation path with ease and enjoyment.

Photo Archives

Connect to Content

Add layers or components to swipe between.

Summary

Carpool.School project has made me learn the impact of thoughtful design and collaboration. By addressing the specific needs of parents, school communities, and the challenges of school transportation in the USA, the modernized digital presence, cohesive brand identity, and improved app experiences positioned Carpool.School as a leader in its space, significantly boosting engagement and satisfaction among its users.

Outcome

The final Valorant 404 Error Page was designed to provide a fun, engaging, and immersive experience for users who encounter an error while browsing the Valorant website. By combining bold, glitchy visuals with interactive elements, the page successfully captures the essence of the Valorant universe while providing a seamless navigation experience.

The project achieved the following:

  1. Dynamic Hero Illustration: The page features a Valorant Agent in a humorous, off-course pose, creating an immersive, relatable experience while staying true to the game’s energetic aesthetic.

  2. Intuitive CTAs: The two main call-to-actions, “Return to Home” and “Back to Matches”, were clearly positioned to guide users back to their main goals (home or matches). They were designed with bold visuals and glitch effects, making them interactive and responsive.

  3. Visually Consistent Design: The glitchy animations, sharp edges, and vibrant colors captured the bold and energetic visual style of Valorant. The design was optimized for responsiveness across devices, ensuring accessibility on mobile, tablet, and desktop views.

  4. User Engagement: Feedback from user testing showed that the design was intuitive, and the glitch effects were fun without being distracting. Users understood the error message quickly and appreciated the clear navigation options provided by the CTAs.

Results . Photos . Archives

Summary

The Valorant 404 Error Page project aimed to create a dynamic, user-friendly page that not only communicated the error effectively but also enhanced the user experience with interactive, game-themed design elements. The page was designed with bold visuals, incorporating glitch effects and Valorant-style illustrations to make an error page feel like an extension of the game's aesthetic rather than a frustrating obstacle.

Through careful prototyping, user testing, and refinements, the final design maintained a balance between functionality and engagement, offering users a seamless and entertaining experience. The CTAs ensured users could quickly return to their intended path, while the visual design kept them immersed in the world of Valorant.

This project was a successful demonstration of how error pages can be leveraged to reinforce brand identity, create a positive user experience, and encourage users to return to their intended navigation path with ease and enjoyment.

More work this way

More work this way

neelakolkar2001@gmail.com

Email copied!

neelakolkar2001@gmail.com

Email copied!

neelakolkar2001@gmail.com

Email copied!